The mission of the Food Bank is to provide its partner associations with food of good quality and in sufficient quantity, and to distribute these foods among the associations that distribute them to people in difficulty. If the principle is simple, the operation of the entire distribution chain is governed by very strict rules. Each custodian of food or other donations must prove their professionalism. The role of the Food Bank is therefore also to support its partners, to train them in stock management and optimization and to advise them. The partners are regularly visited by the members of the Food Bank who ensures that the food storage conditions are optimal and that the beneficiaries are satisfied.

Relations between the beneficiary associations and the Food Bank are governed by a partnership agreement. The latter establishes the commitments of each of the parties. In particular, it defines the regulatory obligations relating to food safety, the transmission of information and compliance with the principle of free of charge. These partnership agreements are renewed every year for associations that respect their principles.